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Contact Consumer Care


Use the form below to contact us. You can also call us Monday-Friday between 8:00am and 4:30pm Eastern. If you call outside of those hours, you may leave us a voicemail. We do our best to respond to all messages within 1 business day. We also recommend our FAQs page.

Phone Support

1-800-442-7336

Mon-Fri: 8:00am-4:30pm (Eastern)

Address

1330 Loop Road
Lancaster, PA 17601 USA

Top Quality Store on Google

Rated 4.9/5, we provide a great shopping experience & product.

How we earned this badge

Free Shipping

Free shipping on bundles and orders $149+ (lower 48 states).

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Free Returns

Extended 60-day returns when you buy direct from us.

EarthBox guarantee

Made in USA

We proudly manufacture the EarthBox in Lancaster, PA.

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