EarthBox® Rewards Program
Join our FREE loyalty program and get rewarded! Earn 200 points just for signing up. Join now to unlock special savings, including $10 for every friend you refer!
Start here
3 points earned per $1.00 spent
- Free Shipping on Value Bundles
- Free Shipping over $149
- Free 60-Day Returns
- Get $10 for Every Referral
- Access to Promotions
- Birthday Surprise
Reach 1,500 points
5 points earned per $1.00 spent
- Free Shipping on Value Bundles
- Free Shipping over $149
- Free 60-Day Returns
- Get $10 for Every Referral
- Access to Promotions
- Birthday Surprise
- Exclusive Discounts
FAQ
What is the EarthBox® Rewards Program?
The EarthBox® Rewards Program is a free to join loyalty program where you earn points for various activities. You may then redeem your points for discount codes on purchases at EarthBox.com.
Note: You must create an account and be signed in to earn points for any point rewarding activity.
How do I earn reward points?
All the ways that you can earn reward points are listed above under the "WAYS TO EARN" section. We'll be adding more ways to earn points as time goes on, plus be on the lookout for special double or triple point days! Please note you must be signed in to earn points.
Where can I see how many points I have accumulated?
Your point balance is shown at the top of your Rewards Dashboard after you sign in to your EarthBox.com account.
Why didn't I receive my points for creating an account, writing a review, or other activity?
Most point earning activities are rewarded immediately, but a few may take longer to appear in your account. Points for creating an account may take up to an hour to show up in your account, while points for review activities may take 1-2 business days. That is because every review is independently verified.
If you're still not seeing your points after those time periods, please contact us. We'll ensure you receive the points you should.
When can I redeem my points?
You can redeem your points when you reach the first reward level, which is currently 500 points for a $5 discount code.
How do I redeem my points?
After you've reached 500+ points, you can redeem your points by either:
- Going to the Rewards tab on your Rewards Dashboard and clicking the Redeem button. This will generate a unique discount code visible at the bottom of that page. You can then copy and paste that code into the Discount Code field at checkout.
- Choosing a redeemable discount on the checkout page. This will automatically apply the discount to your order without the need to copy/paste or manually enter your discount code.
- Note: You will only see this option appear at checkout if you sign into your EarthBox.com account.
Note: Only 1 discount code can be applied to an order.
Can I combine my reward points with other promo codes?
No. Reward codes cannot be combined with any other discount or promo codes and are one-time use only. Please refer to our Promotions page for more information.
Do my reward points or redeemed rewards expire?
Points expire 1 year after they were earned. Don't worry, you'll receive an email notification when you have points that are about to expire.
Redeemed reward codes expire after 1 year.
How do I reach the EarthBox® Master Gardener tier?
You can achieve EarthBox® Master Gardener status by earning 1,500 or more points during the current calendar year.
What are the benefits of being an EarthBox® Master Gardener?
Currently, the benefits of achieving EarthBox® Master Gardener status are:
- Earning more points for every dollar spent (5 points per $1 vs. 3 points)
- Exclusive discounts
- Bonus points for achieving this VIP status
We're constantly looking at ways to reward our VIPs, so expect additional perks as we evolve our Rewards Program.
Will I ever lose EarthBox® Master Gardener status?
Yes, our rewards system currently resets your Rewards tier at the beginning of each calendar year. Don't worry, you can re-gain EarthBox® Master Gardener status! You'll be automatically upgraded again after earning 1,500 or more points during the current calendar year. Remember, you can earn points for more than just purchases, including referring your friends, leaving a review, providing your birthday, and more!
What qualifies as a successful referral?
Your friend/referral must either use your unique referral link (which you'll only see if you're signed into your account) OR they must click the link in the email they'll receive if you share it that way. If your referral successfully claims and uses the referral discount code when completing their first purchase AND spends over the required minimum amount ($40), you'll be credited for a successful referral.
You may share your link with them directly, or utilize our share features to have it sent via email or via popular social media / messaging channels including Facebook Messenger and WhatsApp.
Note: You must be signed into your EarthBox.com account to refer friends, and your referral must be a new customer to be able to claim the discount. Self-referrals are not allowed and will be blocked and not credited.
Can I transfer my points to another account?
Unfortunately not; however, after you have redeemed your points and get the discount code, you may give that code to another family member or friend for them to use. Just remember the code is one-time use and cannot be combined with any other discount codes.
How do I earn points for my product reviews?
You should receive an email from us asking you to rate and review the product(s) that you purchased. That is the easiest way to be sure you're credited points for your review(s). Otherwise you must make sure that you are signed in to your EarthBox.com account when leaving a review directly on any product on our website.
You may also optionally upload relevant photo(s) and/or video(s) with your review to receive additional points. Uploading 1 or more photos with your review will earn you an additional 200 points, while uploading 1 or more videos will also earn you an additional 200 points. If you review multiple products, you may earn these extra reward points for every product review where you upload a photo and/or video. Note that you only receive reward points for reviews on products that you actually purchased, and we'll publish the photos/videos at our discretion.
Note: Points for reviews and photos/videos can take 1-2 business to appear in your account.
Why are some of my points pending?
Points rewarded for purchases enter a 10-day approval period after you complete your order. During that time, those points will appear as pending and are unable to be redeemed.
If this is preventing you from making a purchase, please contact us and explain the situation so that we can look into approving the points sooner.